If the checkbox Poll Status Only is selected when add a new device to Network>World>Devices this will make it unmanaged and will not be visible in XIQ and it will also not consume a pilot license. The information available for the device will be minimal and not as complete if the device has Poll Type SNMP.

Unmanaged devices cannot be added to Access-Control.

The device would have to be deleted from the database and re-added leaving the checkbox Poll Status Only unchecked.

The device should use an SNMP Profile which matches the switch and once added it will appear under devices and onboard to XIQ via XIQ-SE. The device will consume one pilot license. Device View will show more information such as Port status. The switch can be added to Access-Control because it is now Managed.